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UPDATE: Phone issues

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Update: Phone Issues

  • Choosing a Provider

How much notice is required if I wish to terminate/ and or change Providers?

It depends which Provider you are with and must be noted within your agreement with your Provider.

If you aren’t sure about the notice period with your current Provider – you can call and ask them to tell you. As soon as you notify your Provider of your desire to leave your notice period commences.

At Let’s Get Care, we only need 28 days notice and will ensure your transition is as seamless as possible.

Back to the Help page

The Basics

What is the difference between an ‘Approved Provider’ and a ‘Service Provider’?

How do I know which Provider is right for me?

I have a new Home Care Package. How long do I have to sign up with an Approved Provider?

Once I choose a Provider, do I have to stay with them?

How much notice is required if I wish to terminate/ and or change Providers?

If I terminate my Home Care Package, what happens to the unspent funds including those held in contingency?

What happens if my package level funds don’t meet my needs over time?

Am I able to take temporary leave from my Home Care Package?

What is self-management?

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