You have 56 days from the day you get assigned your Home Care Package to choose a Provider. If you have difficulty finding an approved Home Care Package Provider and have not entered into a Home Care Agreement within the 56 days, or need more time to make a decision, you can call My Aged Care on 1800 200 422. They can grant you an extension of a further 28 days. If you haven’t chosen a Provider in the allotted time you will lose your Home Care Package and it will be given to the next person waiting in the national queue.
- Choosing a Provider
I have a new Home Care Package. How long do I have to sign up with an Approved Provider?
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The Basics
Still Confused? Read our Complete Guide to Home Care Packages
In this free e-book you’ll learn the 5 secrets everyone with a Home Care Package must know, get a handy checklist for comparing providers and a comprehensive list of FAQs.
This e-book will help you navigate what can seem like a confusing process. The right choice in Provider is extremely vital to your overall wellbeing and ability to live at home on your own terms.
That’s why it’s important to have all the information when you speak to Providers. It’s also why we’ve created this complete guide to help find the best Provider for you.