Only an Approved Home Care Package Provider is able to host a Home Care Package. Approved Providers have had to become registered with the Department of Health. They will have satisfied both legal and social requirements in order to administer packages on behalf of consumers.
Whereas, a Service Provider is any company that delivers the actual service or hours of care, such as cleaning, gardening, personal care, podiatry etc.
Some Home Care Package Providers are also service providers and they employ their own direct care staff. Certain Providers will suggest you only use their own services, but it is expected that all Providers should allow you to use external service Providers as well.
