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UPDATE: Phone issues

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Update: Phone Issues

  • The Basics

What is the ‘Income Tested Fee’?

If you are self-funded retiree or on a part pension you may be required to pay what is called the ‘Income Tested Fee’.

The ‘Income Tested Fee’ is based on an assessment of your financial situation and can mean you will have to contribute to your package.

If the government assesses you as having to contribute to your Home Care Package, then you must pay the ‘Income Tested Fee’. No Provider is able to waive this fee.

If you have any further questions about the ‘Income Tested Fee’ or whether you would be required to pay it, give one of our Care Experts a call today on 1300 497 442.

Back to the Help page

The Basics

I need some help at home what should I do?

What is a Home Care Package?

What is the Commonwealth Home Support Programme?

What’s the difference between a Home Care Package and the Commonwealth Home Support Programme?

Can I use both CHSP funding and HCP simultaneously?

What is the eligibility criteria for a Home Care Package?

What are the different Home Care Package Levels?

Is it worth taking a package if I’m a part-pensioner or self-funded retiree?

What is the ‘Income Tested Fee’?

What is the ‘Daily Care Fee’?

What is the difference between the ‘Income Tested Fee’ and the ‘Daily Care Fee’?

How do I know if I will need to do an Income Assessment?

How do I apply for a Home Care Package?

What happens during an in-person assessment?

When will I receive my Home Care Package?

What is a Referral Code?

What is a Care Plan?

What is a Home Care Agreement?

What is a Budget?

How does the payment of a Home Care Package work?

What are Home Care Package Supplements?

Can I pay for Respite with my Home Care Package?

What services can you access with your Home Care Package?

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