The Guide to Common Terminology

There’s quite a bit of terminology around Home Care Packages. It can be quite confusing!   That’s why we’ve put together this great little guide on commonly used terms to assist you.

Home Care Package – A Home Care Package is financial assistance from the government to remain living at home as you age

My Aged Care – is a government web site that outlines information on all types of aged care. You need to go here first to access aged care services. Through this site you can apply for assistance to remain at home, move to residential care and for short term and transitional care.

ACAS/ACAT – ACAS/ACAT assess individuals for Home Care Packages, specifically for level of financial assistance and level of priority.

Consumer Directed Care – Consumer Directed Care is relatively new government regulation that supports consumer choice, financial control and independent decision-making in relation to Home Care Packages.

National Waitlist – This is the waitlist consumers are put for funding after receiving approval for a Home Care Package. It can take weeks to several months to receive funds.

Approved Provider – An Approved Provider is an organisation that has been approved by the Government to manage and provide aged care services. Every individual with a Home Care Package must also have an approved provider.

Income Tested Fee – The Department of Human Services decides if a person needs to pay an income-tested care fee based on an assessment of their financial situation. If an individual has to pay this fee it is for contribution to the cost of care services.

Basic Daily Fee – Everyone taking up a Home Care Package can be asked by their Approved Provider to pay a Basic Daily Fee. This fee is then added to the government subsidy amount and contributes to the pool of funds you have to pay for services. The maximum basic daily fee for a Home Care Package that an Approved Home Care Provider may charge is $139.58 per person per fortnight (from 20 September 2016 to 19 March 2017). This rate increases on 20 March and 20 September each year in line with changes to the Age Pension. This applies to each person receiving a Home Care Package, even if you are a member of a couple. The maximum cost equates to 17.5% per cent of the pension.

Self Managed Package – Self-managing means that an individual is in control of their service providers and scheduling. The main advantages over full care management are less fees and more care as well as complete control over the Home Care Package.

Approved Provider Fees – Providers charge a portion of your Home Care Package to manage the package for you generally called the Case Management and Administration fees.

Exit Fees – An exit fee can be charged by a Provider if you decide to go elsewhere with your package.

Home Care Package Agreement – This is an agreement between the Provider and the consumer prior to the start of that is required prior to the start of services.

Home Care Package Monthly Statement – Your Provider will give you a monthly statement which details funds received during the month such as Home Care Package subsidy and any contributions from yourself, how those funds have been spent and the balance of any unspent funds.

Individualised Budget – An individual budget is required for a Home Care Package and reflects the needs as identified in the Care Plan.

Service Providers – These are the companies that provide care and services to you as part of your Home Care Package.