Personal in home care service.
We give you access to experienced personal care assistants who are committed to providing top-notch aged care services tailored to your unique needs, all within the comfort of your own home. However with our unique model, you can also choose the home care and personal care services you access and ensure that they meet both your personal and medical needs.
Why choose Let’s Get Care.
Individualised care local to you, delivered by experienced carers you choose.
Quality support at a competitive low flat fee helping you maximise your government funding.
Leading Provider with 30+ years of experience in the industry.
We understand the importance of quality care and allow you to choose professional caregivers that meet their needs to build their unique care team.
Our dedicated team works with our clients and their changing needs to build a care plan.
As your care needs change so can the level of assistance you and your family members receive.
About our personal in home care solutions.
Our personal care services are specifically designed for individuals with a Home Care Package. We offer comprehensive and personal home care solutions for you or a loved one to maintain your overall health at home.
These personal care services are a vital component of aged care, providing a range of assistance tailored to the unique needs and preferences of each of our clients.
We allow our clients to choose the services that meet their unique and at times complex needs. As an aged care Provider with plenty of experience supporting elderly Australians with their Home Care Packages, we understand the importance of putting our clients at the centre of their own personal care.
We help you to receive your personal care from the team you choose.
How you receive your personal live in care with us:
- Delivered by personal care assistants that you choose.
- Supported by a team of staff members with experience supporting clients with their packages who are there to provide advice.
- The control to change your services as your needs change.
- Innovative tools to connect your personal care assistant and other caregivers with your family members or loved ones.
- A Care Manager is there to support you and ensure the home care services you receive are professional services in line with your care plan and unique health needs.
Our in home personal care services.
We offer personal care services in line with your care plan to maintain your independence at home.

Shower assistance
To assist with your hygiene and health, caregivers can help you shower.

Domestic assistance
If you have an injury you or a loved one need assistance to dress, this personal care service is available.

Continence support
Involves assistance and strategies to manage bladder and bowel functions effectively.

Eating & drinking assistance
Providing assistance and strategies to ensure proper nutrition and hydration.

Mobility support
Personal care to move around and ensuring you can maintain a fulfilling lifestyle.

Medication prompting/ management
Carers can assist you with ensuring you fight illness while receiving in home care by reminding you to take your medication.

Bathroom assistance
Aid and guidance from carers to support you in using bathroom facilities and maintaining personal hygiene.

Personal care delivered across Australia.
We support clients with personal care delivered by carers in all locations. Regardless of where you live we will support you to receive the care you need. We work closely with our clients and their family to keep them living safely in their own homes. Whether you need a few hours or around the clock care each week, we will allow you to find a dedicated care team local to you to keep you safe at home.
How to set up your personal care services.
We help you get your personal care started quickly to ensure you get the support you need to continue living safely and happily at home, delivered by the carers you choose. With us it’s easy.

Step 1
The first step is to speak with one of our Care Experts and we will discuss which option will best suit you and your care needs.

Step 2
Our friendly Care Experts will arrange the signup documents for you to complete online so you can get your services started as soon as possible.

Step 3
And you’re ready to get your services started! With Let’s Get Care you have the ability to choose from our huge list of amazing service suppliers or bring your own carers onboard.
How life is better with Let’s Get Care.
- More choice and control.
We will give you more choice and control to choose who delivers your care and services through your Australian government-approved package.
- Low fixed fee, nothing more.
We charge one low, fixed and transparent fee to support you.
- Experts in self-management.
We were Australia’s first self-managed Provider, but we also offer you the option to part and full manage. Whether you have low-level or complex care needs we have options to help you.

Our Technology to manage your home care.
We have tools to help you manage your package, including:
- Supplier management tool.
- Accounts payable tool.
- Integrated technology to keep you safe at home and ensure your family are notified about any changes.
These are innovative tools that help you to continue living safely and happily at home.

Our pricing.
Our pricing is simple and transparent. We help you pay the lowest cost possible from your Home Care Package funding. The full cost of your care with us is unbeatable when you look at both our low and transparent fee, and the market rates you can hire your care workers at. We help you get more from your Home Care Package funding.
- Level 1
This provides basic support and assistance for individuals with low care needs to help them remain independent at home.
- Level 2
Offers a moderate level of support and services for individuals with increasing care needs, focusing on enhancing their well-being and comfort at home.
- Level 3
This level of funding supports clients with intermediate needs.
- Level 4
This is the highest level of Home Care Package support.
What's included in our combined fee?
We charge one low flat fee, regardless of which option you choose. Here’s what’s included:
OPTIONS: | SELF-MANAGEMENT | PART-MANAGEMENT | FULL-MANAGEMENT | LOCAL COMPLETE CARE MANAGEMENT |
---|---|---|---|---|
How much involvement do you want with the day to day management of your Home Care Package? | You do all the leg work and hire and schedule your care and support services you want, when it suits you. | We set up your care and support services. And from there you take on the day to day coordination. | Full support from a Care Manager who sets everything up and is responsible for the day to day coordination. | We do it all for you with dedicated support from a local Care Manager. You also get face to face visits. |
What's the total fee? | 18% | 22% | 26% | 28% |
Care Manager? | ||||
Choice in who delivers your care services? | ||||
Access to our clinical team? | ||||
Access to our online accounts portal? | ||||
Client Newsletter? | ||||
Set up of all your initial care services? | ||||
Day to day coordination of your care services? | ||||
Access to online events to meet your community? | ||||
Access to our direct services workers? | ||||
We are local to you? | ||||
Home visits from your Care Manager? | ||||
Approx hours to set aside each week to successfully manage your Home Care Package? | 7 hours | 3 hours | 1 hour | 30 minutes |
Learn More | Learn More | Learn More | Learn More |
Chat with a care expert to find out about in home care in your area.
FAQs.
We’ve put together a list of frequently asked questions to help guide you through the home care package process. We know it can be confusing, but we hope this helps to explain some of the most commonly confusing topics.
What is a Home Care Package?
A Home Care Package (HCP) is funding given to older Australians through a government-subsidised program with the aim of providing long-term support for elderly individuals who want to continue living independently at home.
There are four levels of Home Care Packages each with a different level of funding. Level 1 is the lowest amount of funding and Level 4 is the highest that an individual can receive.
When will I receive my Package?
After your assessment, you will receive a letter from My Aged Care letting you know the outcome of your assessment. If you are eligible for support you will be approved for a specific level (1,2,3 or 4) and placed in the national queue to wait for a package to be assigned to you.
When you are assigned your package, you will receive another letter indicating your assigned level and an individual referral code. At this time, you’ll need to choose your Provider.
Where can I find carers and care services?
At Let’s Get Care we have the largest list of service providers in Australia which is growing every day. At Let’s Get Care we don’t lock you into using our own staff at inflated costs, instead we broker our services nationally. This means you have the freedom to choose and find carers right for your situation, local to you.
Book a free tele-consultation.
Want a phone call with our team at a time that suits? Our free consultation call with a dedicated Care Expert will give you more information about Home Care Packages, our different care models, aged care and answer any specific questions you have.
We will listen to your specific care needs and explain the options available to support you to live at home. Interested in specific home care services? Let us know.
Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.
Come along with any questions you have, and we will help guide the way.