Personal Care

Our Care Management services.

At Let’s Get Care, our Home Care Packages are designed to provide quality support and assistance for our clients. Care Management involves ensuring seamless coordination of services and resources to meet your unique needs.

We understand how key great Care Management services are for supporting you with your Home Care Package. Even though we are a self-managed Provider, you will have a dedicated Care Manager to help guide you every step of the way.

What’s included in Care Management?

Care Management is an essential service for all Home Care Package recipients. It involves the consistent evaluation of a client’s needs, objectives, and preferences by a Care Manager. It includes the regular review of their Home Care Package and Care Plan, ensuring that the care and services provided are aligned with other available supports. The Care Management services you receive depend on the Provider you sign with and the services they offer.

Services you can receive through Care Management:

Who is Care Management for?

Every Home Care Package recipient receives Care Management services through their package. Providers are required to offer these services if they are chosen to manage a recipient’s package. You decide on who you would like to offer this service and manage your Package. It’s important for you and your family to be aware that different Providers offer different services. You can discuss the degree of support you would like from a Care Manager and decide on your management option:

Our Care Management services are available all across Australia.

We support every client with personalised care through a detailed Care Plan across Australia. Regardless of your location, we ensure you receive the necessary care, supporting you to live safely at home. Whether it’s basic care or around-the-clock services, we help you find a dedicated local care team with flexible scheduling for a seamless home experience, giving you choice and control over your services.

How life is better with Let’s Get Care.

We provide you the freedom of choice and control. Allowing you to have your own preferred care workers visit you at your selected time.
We charge one low, fixed and transparent fee to support you.

We were Australia’s first self-managed Provider, but we also offer you the option to part and full manage. Whether you have low-level or complex care needs we have options to help you.

Our pricing.

With a flat fee of 18% with no hidden costs or additional fees, our fees are among the lowest in Australia. Lower fees help you get more out of your Home Care Package.

This provides basic support and assistance for individuals with low care needs to help them remain independent at home.
Offers a moderate level of support and services for individuals with increasing care needs, focusing on enhancing their well-being and comfort at home.
This level of funding supports clients with intermediate needs.
This is the highest level of Home Care Package support.

Chat with a Care Expert to find out about care services in your area.


Learn more about Care Management.

Care Management involves a systematic approach to coordinating and providing aged care services to individuals in a holistic and comprehensive manner. Here are a few key aspects:

Assessment and Planning.

Care Managers conduct thorough assessments of your needs. They then develop personalised Care Plans tailored to the person’s specific requirements.

Advocacy and Support.

Your Care Manager will advocate for your best interest, especially when dealing with multiple service providers, ensuring that your care is cohesive and comprehensive. Additionally, they deal with any concerns you might have regarding your care providers. They also provide support and education to you, your family and/or caregivers.

Documentation and Reporting.

Maintaining accurate records and generating reports on the Care Management process ensures transparency and facilitates informed decision-making for all involved parties. This helps keep you and your family involved in decision making processes and aware of any health matter or concern.

Coordination of Services.

Depending on the management option you choose, Care Managers can act as a central point of contact, orchestrating the different services and resources needed, such as medical, social, and support services, to ensure they align with your care plan.

Benefits of Care Management:

Our in-home personal care services.

We provide customised personal care services tailored to your Care Plan, allowing you to stay independent and continue living comfortably in your own home. The services you receive reflect your Care Plan and help you regain your health and independence at home.

How to set up Care Management services.

We’re here to get your in-home care services started. Ensuring whatever option you choose, you get the support you need for a safe and happy living experience at home. It’s hassle-free with us!

Step 1

The first step is to speak with one of our Care Experts and we will discuss which option will best suit you and your care needs. If you have a Home Care Package we can get you started right away, if not we will help you get assessed.

Step 2

Our friendly Care Experts will arrange the signup documents for you to complete online so you can get your services started as soon as possible.

Step 3

And you’re ready to get your services started! With Let’s Get Care you have the ability to choose from our huge list of amazing service suppliers or bring your own carers onboard.


We’ve put together a list of frequently asked questions to help guide you through the home care package process. We know it can be confusing, but we hope this helps to explain some of the most commonly confusing topics.

At Let’s Get Care we have the largest list of service providers in Australia which is growing every day. At Let’s Get Care we don’t lock you into using our own staff at inflated costs, instead we broker our services nationally. This means you have the freedom to choose and find carers right for your situation, local to you.


You’ll have access to specific supports and there isn’t much flexibility.

You pay a subsidised rate from your own pocket, for the supports you use.



You get an amount of funding that you can use for whatever services you require so long as they are within government guidelines and in line with your Care Plan.

Once you have a package, it is yours until you no longer require it.

You get to choose the services you would like to use – based on your unique situation.

A Home Care Package (HCP) is funding given to older Australians through a government-subsidised program with the aim of providing long-term support for elderly individuals who want to continue living independently at home.

After your assessment, you will receive a letter from My Aged Care letting you know the outcome of your assessment. If you are eligible for support you will be approved for a specific level (1,2,3 or 4) and placed in the national queue to wait for a package to be assigned to you.

When you are assigned your package, you will receive another letter indicating your assigned level and an individual referral code. At this time, you’ll need to choose your Provider.

Book a free tele-consultation.

Want a phone call with our team at a time that suits? Our free consultation call with a dedicated Care Expert will give you more information about Home Care Packages, our different care models, aged care and answer any specific questions you have.

We will listen to your specific care needs and explain the options available to support you to live at home. Interested in specific home care services? Let us know.

Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.

Come along with any questions you have, and we will help guide the way.

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