What is Medication Assistance?

At Let's Get Care, we understand that managing medications can become a complex task as we age. That's why we're dedicated to providing a helping hand and ensuring the health and well-being of you and your loved ones. We believe that every person deserves the peace of mind that comes with proper medication prompts.

What’s included in a medication prompting service?

If this service is needed, when you sign with us, you will be able to have someone visit you at home and help you or your loved one receive your medication. The service is designed to aid older Australians who might struggle with self-managing their medication due to memory issues or physical limitations. It helps to manage schedules, reducing the risk of missed doses and improving overall health outcomes.

What you get with this:

Who is it for?

This service is a critical component of home care, ensuring that older Australians take their prescribed medications correctly and on time. If you aren’t sure about your eligibility for this service you can reach out to your Care Manager via phone or email and they will guide you through this process. Here are some recipients who could be eligible:


We provide home medical monitoring across all states.

We support every client with customised care directed by a detailed care plan in all locations. You are able to choose from a wide range of service providers in your local community. Regardless of where you live we will support you to receive the care you need. We work closely with our clients and their family to keep them living safely in their own homes. Whether you need a few hours of basic care needs or additional services around the clock each week, we will allow you to find a dedicated care team local to you with ongoing care management to keep you safe at home. 

How life is better with Let’s Get Care.

We provide you the freedom of choice and control. Allowing you to have your own preferred care workers visit you at your selected time.
We charge one low, fixed and transparent fee to support you.

We were Australia’s first self-managed Provider, but we also offer you the option to part and full manage. Whether you have low-level or complex care needs we have options to help you.

Our pricing.

We only charge for a flat 15% rate with no hidden costs. We help you pay the lowest cost possible from your Home Care Package funding. The full cost of your care with us is unbeatable when you look at both our low and transparent fee, and the market rates you can hire your care workers at. We help you get more from your Home Care Package. 

This provides basic support and assistance for individuals with low care needs to help them remain independent at home.
Offers a moderate level of support and services for individuals with increasing care needs, focusing on enhancing their well-being and comfort at home.
This level of funding supports clients with intermediate needs.
This is the highest level of Home Care Package support.

Chat with a Care Expert to find out about care services in your area.


Learn more about how a medication prompt works.

Tailored to meet the unique needs of each individual, this service ensures that taking medications on time is one less thing to worry about.

When to consider medication prompts.

When managing and remembering medication schedules becomes a challenge, it may be the moment to consider medication assistance. Medication prompting is designed to ensure that medicines are taken properly and at the right times, providing not only convenience but also peace of mind. It’s an important step towards maintaining your health and independence in the comfort of your own home.

How we help people with medication prompts.

Our medication prompt service provides essential support for individuals who need assistance managing their prescriptions. We help organise and remind you about your medications, supervise dosages, and liaise with the pharmacy to ensure a seamless integration of your medicinal needs into daily life. This service aims to maintain safety and accuracy in medication administration, empowering you to sustain your health and independence at home.

Scheduling Your Delivery.

Self-managing your Home Care Package gives you the freedom to choose your own service schedule. We understand that it’s important to have your medications on time. We promise you to provide the right medication prompt at the right time. You can still purchase your medications the way you are used to, we can just assist you with how they are prompted and managed, giving you peace of mind.

How this support service works:

After a thorough assessment, we match you with an experienced Care Manager to design your customised Care Plan. Your Care Manager will ensure you receive the service with dignity and comfort.

Benefits of the service:

Our in-home personal care services.

We provide customised personal care services tailored to your care plan, allowing you to maintain your independence and continue living comfortably in your own home.

How to set up your care services:

We help you get your in-home aged care services started quickly to ensure you get the support you need with safety and continue living happily at home. With us it’s easy. 

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Step 1

The first step is to speak with one of our Care Experts and we will discuss which option will best suit you and your care needs.


Step 2

Our friendly Care Experts will arrange the signup documents for you to complete online so you can get your services started as soon as possible.


Step 3

And you’re ready to get your services started! With Let’s Get Care you have the ability to choose from our huge list of amazing service suppliers or bring your own carers onboard.


We’ve put together a list of frequently asked questions to help guide you through the home care package process. We know it can be confusing, but we hope this helps to explain some of the most commonly confusing topics.

A Home Care Package (HCP) is funding given to older Australians through a government-subsidised program with the aim of providing long-term support for individuals who want to continue living independently at home.

At Let’s Get Care we have the largest list of service suppliers in Australia which is growing every day. At Let’s Get Care we don’t lock you into using our own staff at inflated costs, instead we broker our services nationally. This means you have the freedom to choose and find care workers right for your situation, local to you.


  • You’ll have access to specific supports and there isn’t much flexibility.
  • You pay a subsidised rate from your own pocket, for the supports you use.


  • You get an amount of funding that you can use for whatever services you require so long as they are within government guidelines and in line with your Care Plan.
  • Once you have a package, it is yours until you no longer require it.
  • You get to choose the services you would like to use – based on your unique situation.

After your assessment, you will receive a letter from My Aged Care letting you know the outcome of your assessment. If you are eligible for support you will be approved for a specific level (1,2,3 or 4) and placed in the national queue to wait for a package to be assigned to you.

When you are assigned your package, you will receive another letter indicating your assigned level and an individual referral code. At this time, you’ll need to choose your Provider.

Book a free tele-consultation.

Want a phone call with our team at a time that suits? Our free consultation call with a dedicated Care Expert will give you more information about Home Care Packages, our different care models, aged care and answer any specific questions you have.

We will listen to your specific care needs and explain the options available to support you to live at home. Interested in specific home care services? Let us know.

Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.

Come along with any questions you have, and we will help guide the way.

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