Personal Care

Transport Services For Older People.

Is the reason you’re putting off travelling to appointments and activities that it has become more difficult to get around? Bring convenience to your healthcare routine and meet your care goals through personalised transport services to medical appointments.

What’s included in transportation services?

Services available are comprehensive and designed to help with transportation for elderly to medical appointments, particularly focusing on people with age-related restraints, disability and other challenges. With Let’s Get Care you don’t get given a company to pick you up or collect you from an appointment, you get to choose a driver you trust for the service provided. 

What are the benefits of being provided this service?

Who is eligible?

You must be assessed for and have your Home Care Package. If you are yet to be assessed we can help you get started. Our aim is to provide a service to take older people to appointments and give peace of mind for both our clients and their families. You could be eligible in this instance, if you are:

We arrange transport for elderly to appointments across all states.

You have access to tailor-made transport service throughout Australia. We are committed to providing local care to you according to your preferences. Whether you are regional or live in a main city we cater your services to your unique needs and ensure we give you the local support you need to continue living safely and happily with your family at home.

How life is better with Let’s Get Care.

We provide you the freedom of choice and control. Allowing you to have your own preferred care workers visit you at your selected time, helping you get the care you need from a team you trust.

We charge one low, fixed and transparent fee to support you.

We were Australia’s first self-managed Provider, but we also offer you the option to part and full manage. Whether you have low-level or complex care needs we have options to help you.

Our pricing.

We charge a combined flat fee of 18% of your Package to self-manage. We also help you get more value by letting you choose your own care and services and not setting the rates. This means you can negotiate pricing with the suppliers you choose to deliver your services. We help you get the most value possible from your Package.

This provides basic support and assistance for individuals with low care needs to help them remain independent at home.
Offers a moderate level of support and services for individuals with increasing care needs, focusing on enhancing their well-being and comfort at home.
This level of funding supports clients with intermediate needs.
This is the highest level of Home Care Package support.

Chat with a Care Expert to find out about home care in your area.


Learn more about transport assistance to medical appointments.

Explore the depths of our transportation services, designed to offer more than simply transport elderly to appointments. Discover how our dedicated approach to transportation can enhance your access to healthcare and improve your overall quality of life.

When to consider transport services.

When driving becomes unsafe or impractical due to age, health conditions, or lack of a licence, and public transportation isn’t a viable option, transport services become essential. They are particularly crucial for those with frequent healthcare appointments, individuals recovering from surgery or illness, and anyone living with chronic conditions who require regular healthcare access. Additionally, when the family member or caregiver is unable to assist with transportation needs, these services offer a reliable and safe alternative, ensuring continuity of care and peace of mind. They can also be used in conjunction with other transport services such as shopping, or to attend a social activity. 

How we help people with transport needs.

We address transport needs with a holistic and caring approach, providing reliable, timely, and safe transportation tailored to individual requirements. Our goal is to offer stress-free transportation, allowing our clients to focus on their health and wellbeing, while we take care of the logistics of their travel with utmost attention and empathy. Whether you’re attending a medical appointment or going shopping with a carer, your services are customised to your unique needs. 

Scheduling Your Delivery.

Self-managing your HCP gives you the freedom to choose your own service schedule. We understand that it’s important to have your services at your preferred time. We promise you will have the choice and control over the scheduling of the services you want and need at home.

How this support service works.

After a thorough assessment, we match you with an experienced Care Manager to work with you to design your customised Care Plan. You get to choose your own services and who delivers them and your Care Manager will be just a phone call away to support you.

Benefits of the service:

Other services that help you stay independently at your own home.

We provide customised care tailored to your Care Plan, allowing you to maintain your independence and continue living comfortably in your own home.

How to get started.

We help you get your care services started quickly to ensure you get the support you need with safety and continue living happily at home. With us it’s easy.

Step 1

Have a Home Care Package? You can get started with us right away. The first step is to speak with one of our Care Experts and we will discuss which option will best suit you and your care needs. If you don’t have a package yet, we can help you get assessed.

Step 2

Our friendly Care Experts will arrange the signup documents for you to complete online so you can get your services started as soon as possible.

Step 3

And you’re ready to get your services started! With Let’s Get Care you have the ability to choose from our huge list of amazing service suppliers or bring your own carers onboard.


We’ve put together a list of frequently asked questions to guide you through the home care journey. We know it can be confusing, but we hope this helps to explain some of the most commonly confusing topics.

At Let’s Get Care we have the largest list of service providers in Australia which is growing every day. At Let’s Get Care we don’t lock you into using our own staff at inflated costs, instead we broker our services nationally. This means you have the freedom to choose and find carers right for your situation, local to you.

HCP recipients must choose a government Approved Provider to manage their funds appropriately and to meet ongoing government compliance, on their behalf. This is a government requirement and cannot be done by the individual.

There are four levels of Home Care Packages each with a different level of funding. Level 1 is the lowest amount of funding and Level 4 is the highest that an individual can receive.

There are a number of things that will be looked at during an assessment process to ensure that everyone receives the care and support they need. The My Aged Care Assessor will look at things like:


  • Your age – to be eligible you need to be an older Australian (generally 65 years or older) or a younger person with an ageing related illness (like early onset dementia).
  • Your living arrangements and the support you currently receive from family and friends.
  • What help or support you may require in order to continue living independently.

Many people receive CHSP funding while waiting to be assigned a HCP. Once you accept your HCP you will be required to finish up your CHSP funded services.

But don’t be dismayed, if there is a specific service you really enjoyed from the Commonwealth Home Support Programme, you will be able to find a replacement service to fund directly from your HCP. 

This means you won’t even have to pay the cost of the subsidised rate out of your own pocket. Your services will be 100% covered by your HCP funding.

Book a free tele-consultation.

Want a phone call with our team at a time that suits? Our free consultation call with a dedicated Care Expert will give you more information about Home Care Packages, our different care models, aged care and answer any specific questions you have.

We will listen to your specific care needs and explain the options available to support you to live at home. Interested in specific home care services? Let us know.

Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.

Come along with any questions you have, and we will help guide the way.

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