Our Support at Home pricing
The Support at Home system offers transparent, capped pricing and quarterly budgets — so you always know where your money is going.
How Support at Home pricing works
The Support at Home Program uses a transparent pricing model to simplify care costs. Budgets are issued quarterly based on your assessed care needs, and every service has a government-set price cap to keep fees consistent across providers. These price limits ensure that providers cannot overcharge and allow tailored care based on your situation. If you’re eligible, your care may be subsidised, with income- or asset-tested contributions applying in some cases.
Support at Home pricing is designed to protect participants with transparency, consistency, and fewer out-of-pocket surprises.
What the government pays vs what you pay
Support at Home is a government-subsidised program, meaning most of your care costs are covered, so long as they fall within your approved budget and care plan. Depending on your income and personal circumstances, you may still need to contribute to your care, but transparent caps help predict your out-of-pocket expenses.
| Covered by the Government | Covered by You |
|---|---|
| The majority of care services (based on funding level) | Basic daily fee (if applicable) |
| Case management (up to your cap) | Income-tested contributions |
| Clinical & allied health support | Anything outside your care plan |
| Travel for care workers | Top-up services not in scope |
Your maximum contribution is assessed based on your income and personal circumstances.
Support at Home service pricing
Support at Home services are grouped into three key categories: Clinical Care, Everyday Living, and Independence Support. Each has a capped hourly rate set by the government, giving you peace of mind that pricing is consistent and predictable across all providers.
Clinical Care
Clinical Care includes support from registered nurses and allied health professionals to help manage health conditions at home. Services like wound care, medication administration and chronic disease management are typically priced around $99 per hour, based on indicative government guidance.
Everyday Living
Everyday Living services cover routine household tasks such as cleaning, laundry, shopping assistance and meal preparation. Indicative pricing suggests domestic assistance services start from $59 per hour.
All hourly rates listed are based on the Australian Government’s indicative pricing guidance for the Support at Home Program. These are not fixed price caps. Final pricing may vary depending on your chosen provider, service delivery model, and individual care needs.
What happens to unspent funds?
Support at Home budgets allow you to plan care around your changing needs. If you don’t use all of your funds in a given quarter, they can roll over — but they won’t accumulate forever.
Use it or lose it — maximise your plan before the next quarter!
Price protections under Support at Home
How Let’s Get Care helps you manage your budget
Let’s Get Care helps you take control of your Support at Home budget with expert, personalised guidance. We review your government funding and any co-contributions, then work with you to prioritise essential services that match your care goals. With full visibility over where every dollar goes, you’ll always know how your funding is used. Our team also ensures your care plan stays aligned with your budget, so you can get the support you need without any unexpected costs.
Support at Home services across Australia
No matter where you live in Australia, Let’s Get Care can help you access flexible, government-funded Support at Home services. Our national team works with clients in cities, regional centres and remote communities — delivering care tailored to your lifestyle, preferences and goals. Whether you’re after nursing support, cleaning, or everyday help at home, we’ll connect you with trusted professionals in your area.
Hear from some of our happy clients!
Judie & Cecilia | Perth
I needed someone who had the lowered budget, and allowed me to get my own carer who spoke the language.
Kay & Bob | Perth
I reckon it’s the best thing that’s ever happened.
Andreas | Sydney
What I know, I’m very happy with the package, with the government.
How to set up care services.
We help you get your in-home aged care services started quickly to ensure you get the support you need to continue living safely and happily at home. With us it’s easy.
The first step is to speak with one of our Care Experts and we will discuss which option will best suit you and your care needs.
Our friendly Care Experts will arrange the signup documents for you to complete online so you can get your services started as soon as possible.
And you’re ready to get your services started! With Let’s Get Care you have the ability to choose from our huge list of amazing service suppliers or bring your own carers onboard.
Frequently asked questions about Support at Home pricing
The amount you pay for Support at Home services depends on your care needs and financial situation. While the government covers the majority of costs, you may be asked to make a co-contribution. Each service has a capped rate to prevent bill shock, and budgets are issued quarterly. Learn more about the different funding levels of the Support at Home program.
You may be eligible for reduced or waived contributions if you’re experiencing financial hardship or have limited income. The system is designed to be equitable, with co-payments assessed based on income and assets. During your consultation, we’ll review your situation to ensure you only contribute what’s fair.
No. Support at Home pricing is designed to be fully transparent. Providers must adhere to government-set caps and pricing regulations, and Let’s Get Care never adds surprise costs. You’ll receive a clear plan outlining what’s covered and what (if anything) you must contribute.
Unspent funds roll over each quarter, giving you flexibility. However, they must be used within a specific timeframe and cannot be withdrawn for personal use. If left unused long-term, they may return to the government pool. That’s why we help you plan and prioritise your services carefully.
Some services outside standard hours may incur additional costs, but these must still fall within the government-capped pricing rules. During your care planning, we’ll tell you exactly what to expect and tailor your schedule to meet your needs and budget. You can explore the types of services available under the Support at Home program.
Price caps set by the government limit how much providers can charge for each service, ensuring consistency and preventing overcharging. Whether it’s cleaning, nursing, or respite care, you’ll never pay more than the approved rate. These caps are reviewed annually and apply to all Support at Home services, so you can confidently plan.
Yes. At Let’s Get Care, we offer free consultations to help you understand what services you’re eligible for and how much they will cost. We’ll walk you through your options and provide a clear, obligation-free estimate.
Book a free tele-consultation.
Want help understanding your Support at Home pricing options? Book a free consultation with our experienced team. We’ll walk you through the costs, explain the available services, and provide a tailored estimate—no pressure, just clear answers.