Our Accounts Payable Platform: Green Pencil.

Let’s Get Care offers a range of seamless and transparent tools, including Green Pencil, an innovative online platform that allows you to manage your personalised budget with greater efficiency.

Our tools

Enjoy full visibility over your package with your Green Pencil account.

Through Green Pencil, you’ll be able to view your monthly statements, invoices, and view your available funding balance to help you get more from your Support at Home funding. With Green Pencil you have more visibility, transparency and control over your funding. We’re committed to providing you with a platform that is both safe and secure, as well as convenient.

Supplier management tool.

Accounts payable tool.

Integrated technology to keep you safe at home and ensure your family are notified about any changes.

How does it work?

This platform has been designed to make things more efficient, transparent and accessible for you, and we will continue to adapt it to suit your needs. We are really excited to offer our clients this solution, and we believe it is a game-changer in the industry.

Request Access

green pencil access

Upon registering with us, we will arrange for you to sign the Consent to Share Online Accounts form. Once this is completed, you’ll receive an email from us with your Let’s Get Care Green Pencil login details, enabling you to access this tool.

Log in

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We will arrange the sign up documents for you to complete online so you can get your care services started as soon as possible. Once your sign up is finalised you will be assigned a Care Partner who will prepare your Individual Care Plan and Support at Home Budget, specified to your unique care needs.

Explore Green Pencil

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And you’re ready to get your services started! With Let’s Get Care you have the ability to choose from our huge list of amazing service suppliers, or bring your own carers onboard. You will get better home help with us.

How does Green Pencil help you?

View Your Monthly Activity Statement

View your Monthly Activity Statements

Your Monthly Activity Statements contain information about the allocation of your funds, as well as details about your supplements and billings from suppliers. It provides a breakdown of your budget for your reference. With Green Pencil you have access to all of your previous Monthly Activity Statements which you can download easily as needed.

Your Supplier Directory

Your supplier directory

Green Pencil allows you to review the details of all your service suppliers with just a single click. You can easily view all the necessary information about your suppliers in order to stay in touch or update any details.

Easy Invoicing Accessibility

Easy invoice accessibility

Setting up your account will enable you to view both outstanding and processed invoices in one convenient location. You’ll have all the information about your billing easily on this platform and can check the status of invoices to better communicate with your suppliers.

Account Balance Transparency

Account balance transparency

Green Pencil emphasises transparency, as it enables you to track the expenditure of your funds and check your estimated account balance. You’ll have complete visibility into where your money is being spent.

Enhanced Security LGC

Enhanced security

At Let’s Get Care, we prioritise your safety and wellbeing. By using Green Pencil, you and your loved ones can feel confident, having more visibility of your funding. Only those who have a Consent to Share with us will be able to view your Green Pencil account. Your security is of the utmost importance to us.

About Let’s Get Care.

Let’s Get Care was created by a dedicated team of in-home aged care experts with over 30 years of experience in the industry. We support clients across Australia. We tailor our services and support to your unique care needs and provide you with the best quality support.

We pride ourselves on the choice and control we are able to afford our clients with our revolutionary support options. Regardless of where you live in Australia, from city to coast to country, our expert team can help you find the right fit for you.

Choose from a range of services.

We offer a variety of support services within your Home Care Package budget. No matter whether you need basic to intermediate care or specialised support, we are here to ensure the smooth delivery of services provided to help you live independently at your own home. Here are just some of the services we offer.

Domestic Assistance

Everyday Living

We provide day-to-day help that keeps your home safe, comfortable, and liveable. Our services include cleaning, meal preparation, gardening, and basic maintenance.

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Clinical Care

Our clinical support services help you stay safe, independent, and well in your own home. Delivered by qualified nurses, allied health professionals, and care managers.

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Independence Support

Designed to help you maintain your daily routines and independence, supporting your wellbeing and safety at home. Including personal care, transport, and respite.

How life is better with Let’s Get Care.

More choice and control.

We will give you more choice and control to decide who delivers your care services, when they visit and the rate they charge. We help you get more flexibility over your Home Care Package.

Low fixed fee, nothing more.

We charge one low, fixed and transparent fee to support you at home. With us there are no hidden fees, meaning you get the maximum value from your funding.

Experts in self-management.

We were Australia’s first self-managed Provider, and with our experience in the industry we are best able to help you self-manage your Package. We know how to self-manage and with our innovative tools and friendly team we can help you get the most through this option.

We will give you more choice and control to decide who delivers your care services, when they visit and the rate they charge. We help you get more flexibility over your Home Care Package.

We charge one low, fixed and transparent fee to support you at home. With us there are no hidden fees, meaning you get the maximum value from your funding.

We were Australia’s first self-managed Provider, and with our experience in the industry we are best able to help you self-manage your Package. We know how to self-manage and with our innovative tools and friendly team we can help you get the most through this option.

Hear from some of our happy clients!

FAQs.

We’ve put together a list of frequently asked questions to help guide you through the Support at Home process. We know it can be confusing, but we hope this helps to explain some of the most commonly confusing topics.

Go to account.letsgetcare.com.au/login and enter your username and password provided by Let’s Get Care. A verification code will be sent to your registered email address. Check your email and enter the verification code on the login screen to access your account.

We recommend doing this the first time you login. This is important as it ensures you won’t accidentally be logged out of your account and that you can access all our features.

To change your password, click the gear icon in the top right corner. And then, Go to ‘My Account’. Click ‘Change Password’ button and follow the instructions.

If you have any issues with this process, we recommend contacting your Care Manager for assistance.

You are able to view and download your Monthly Activity Statements inside the portal. Including statements from previous months. To do so, click the Cloud icon to download. You can view both your current and previous Monthly Activity Statements.

Yes, you can choose to provide access to an approved family member, carer, or representative. For your security, only provide access to people you trust and do not share your password or verification codes.

Once you’ve logged into your Green Pencil account, you get direct visibility and control over your Support at Home funding. You can:

  • See your current package balance on the dashboard so you know how much funding is available.
  • View and download your Monthly Activity Statements, including past statements.
  • Access your profile details, including your name, the date your package started, and your Estimated Balance

These features help you track how your funds are being spent and stay informed about your account activity.

To access Green Pencil, you need to request your login details from Let’s Get Care. Simply email the Accounts team at accounts@letsgetcare.com.au or call 1300 279 964 and ask to speak with Accounts. They’ll provide your unique username and password, and you can then log in via the Green Pencil portal.

Book a free tele-consultation.

Want a phone call with our team at a time that suits? Our free consultation call with a dedicated Care Expert will give you more information about Home Care Packages, our different care models, aged care and answer any specific questions you have.

We will listen to your specific care needs and explain the options available to support you to live at home. Interested in specific in-home services? Let us know.

Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.

Come along with any questions you have, and we will help guide the way.