Our Accounts Payable Platform: Green Pencil.
Let’s Get Care offers a range of seamless and transparent tools, including Green Pencil, an innovative online platform that allows you to manage your personalised budget with greater efficiency.

Enjoy full visibility over your package with your Green Pencil account.
Through Green Pencil, you’ll be able to view your monthly statements, invoices, and view your available funding balance to help you get more from your Support at Home funding. With Green Pencil you have more visibility, transparency and control over your funding. We’re committed to providing you with a platform that is both safe and secure, as well as convenient.
How does it work?
This platform has been designed to make things more efficient, transparent and accessible for you, and we will continue to adapt it to suit your needs. We are really excited to offer our clients this solution, and we believe it is a game-changer in the industry.

Upon registering with us, we will arrange for you to sign the Consent to Share Online Accounts form. Once this is completed, you’ll receive an email from us with your Let’s Get Care Green Pencil login details, enabling you to access this tool.

We will arrange the sign up documents for you to complete online so you can get your care services started as soon as possible. Once your sign up is finalised you will be assigned a Care Partner who will prepare your Individual Care Plan and Support at Home Budget, specified to your unique care needs.

And you’re ready to get your services started! With Let’s Get Care you have the ability to choose from our huge list of amazing service suppliers, or bring your own carers onboard. You will get better home help with us.
How does Green Pencil help you?
View your Monthly Activity Statements
Your Monthly Activity Statements contain information about the allocation of your funds, as well as details about your supplements and billings from suppliers. It provides a breakdown of your budget for your reference. With Green Pencil you have access to all of your previous Monthly Activity Statements which you can download easily as needed.
Enhanced security
At Let’s Get Care, we prioritise your safety and wellbeing. By using Green Pencil, you and your loved ones can feel confident, having more visibility of your funding. Only those who have a Consent to Share with us will be able to view your Green Pencil account. Your security is of the utmost importance to us.
About Let’s Get Care.
Let’s Get Care was created by a dedicated team of in-home aged care experts with over 30 years of experience in the industry. We support clients across Australia. We tailor our services and support to your unique care needs and provide you with the best quality support.
We pride ourselves on the choice and control we are able to afford our clients with our revolutionary support options. Regardless of where you live in Australia, from city to coast to country, our expert team can help you find the right fit for you.
Choose from a range of services.
We offer a variety of support services within your Home Care Package budget. No matter whether you need basic to intermediate care or specialised support, we are here to ensure the smooth delivery of services provided to help you live independently at your own home. Here are just some of the services we offer.
Everyday Living
We provide day-to-day help that keeps your home safe, comfortable, and liveable. Our services include cleaning, meal preparation, gardening, and basic maintenance.
Clinical Care
Our clinical support services help you stay safe, independent, and well in your own home. Delivered by qualified nurses, allied health professionals, and care managers.
Independence Support
Designed to help you maintain your daily routines and independence, supporting your wellbeing and safety at home. Including personal care, transport, and respite.
How life is better with Let’s Get Care.
Hear from some of our happy clients!
Judie & Cecilia | Perth
I needed someone who had the lowered budget, and allowed me to get my own carer who spoke the language.
Kay & Bob | Perth
I reckon it’s the best thing that’s ever happened.
Andreas | Sydney
What I know, I’m very happy with the package, with the government.
FAQs.
We’ve put together a list of frequently asked questions to help guide you through the Support at Home process. We know it can be confusing, but we hope this helps to explain some of the most commonly confusing topics.
Go to account.letsgetcare.com.au/login and enter your username and password provided by Let’s Get Care. A verification code will be sent to your registered email address. Check your email and enter the verification code on the login screen to access your account.
We recommend doing this the first time you login. This is important as it ensures you won’t accidentally be logged out of your account and that you can access all our features.
To change your password, click the gear icon in the top right corner. And then, Go to ‘My Account’. Click ‘Change Password’ button and follow the instructions.
If you have any issues with this process, we recommend contacting your Care Manager for assistance.
You are able to view and download your Monthly Activity Statements inside the portal. Including statements from previous months. To do so, click the Cloud icon to download. You can view both your current and previous Monthly Activity Statements.
Yes, you can choose to provide access to an approved family member, carer, or representative. For your security, only provide access to people you trust and do not share your password or verification codes.
Once you’ve logged into your Green Pencil account, you get direct visibility and control over your Support at Home funding. You can:
- See your current package balance on the dashboard so you know how much funding is available.
- View and download your Monthly Activity Statements, including past statements.
- Access your profile details, including your name, the date your package started, and your Estimated Balance
These features help you track how your funds are being spent and stay informed about your account activity.
To access Green Pencil, you need to request your login details from Let’s Get Care. Simply email the Accounts team at accounts@letsgetcare.com.au or call 1300 279 964 and ask to speak with Accounts. They’ll provide your unique username and password, and you can then log in via the Green Pencil portal.
Book a free tele-consultation.
Want a phone call with our team at a time that suits? Our free consultation call with a dedicated Care Expert will give you more information about Home Care Packages, our different care models, aged care and answer any specific questions you have.
We will listen to your specific care needs and explain the options available to support you to live at home. Interested in specific in-home services? Let us know.
Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.
Come along with any questions you have, and we will help guide the way.








