Your Aged Care Services Tool: myCare.
myCare is an in-home aged care tool designed to foster better communication between clients, their aged care providers and us, regarding their Care Plan, services delivered and incidents recorded. This tool helps you along your aged care journey by providing you and your chosen family members with more confidence that each aged care service delivered is compliant and aligned with your unique care needs.
Enhance your wellbeing with our innovative portal.
Let’s Get Care is dedicated to enhancing your overall well-being and we firmly believe that myCare can aid in achieving this goal. It’s a helpful tool to enhance your aged care journey and better connect you or your chosen representative with those delivering your services. As an Approved Home Care Package Provider, it is crucial for Let’s Get Care to implement measures that guarantee clients receive excellent aged care services while ensuring top-notch security. When new services get started they can simply scan your myCare code so that they can ensure the services delivered are better aligned to your care needs.
Care and service providers who visit you in your home simply scan the myCare QR code. They can then access the client’s support plan, complete home safety assessments, share general notes with your Care Manager and report health or safety incidents.
myCare is also a tool for you and your representative to access your most recent Care Plan and report any concerns.
Why did we create the myCare Portal?
The purpose of myCare is to ensure that everyone who provides your aged care services is aware of your goals and is delivering care that is aligned with your clinical needs and personal wishes. It is also an effective way for your suppliers and carers to keep us up to date about any changes.
How myCare can help you?
Ensure your services are in line with your needs.
Real time access.
Improve your care through easy communication.
How it works.
With myCare, navigating the world of aged care with ease and efficiency is made easy. Designed with a deep understanding of the diverse and dynamic needs of older Australians, myCare stands as a personalised aged care portal, seamlessly integrating various items of care management into a user-friendly interface. We heard from our clients key issues they found with managing their services through their package, and used that knowledge to create myCare.
In a few easy steps myCare provides a clear link between you, those involved in delivering your day to day care, and us, your chosen Provider. Here’s how it works:
Receive your QR code.
Your suppliers login.
Security features to access the portal.
Log off when the services are completed.
myCare is a QR code that you can place on your fridge. You can log in to the portal by scanning your unique QR code with your phone camera.
myCare is free for all our clients. We designed the portal for our clients and their chosen suppliers to have exclusive access to. myCare helps you continue to access aged care services that meet your unique needs.
Each time someone scans your QR code, they are required to provide personal information including their full name, business name, email and mobile number. They then need to provide a time sensitive PIN to enter. As a result, we can actively monitor usage of the platform and be made aware of any suspicious activity. If you ever become worried about someone who has previously scanned your QR code, let us know and we will issue you with a new one. It extremely important to us, that our clients can access aged care services that are aligned to their needs, myCare helps us do this in a secure way, while preserving your choice and independence.
Book a free tele-consultation.
Want a phone call with our team at a time that suits? Our free consultation call with a dedicated Care Expert will give you more information about Home Care Packages, our different care models, aged care and answer any specific questions you have.
We will listen to your specific care needs and explain the options available to support you to live at home. Interested in specific in-home services? Let us know.
Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.
Come along with any questions you have, and we will help guide the way.